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The Unpleasant Side of Management

Strategy - man thinking about chess move

One of the more unpleasant management tasks is having to deliver bad news to a loyal and long-serving employee whose skills and abilities are no longer relevant to the business.

That said, prevention is always better than cure, and it is incumbent on both employers and employees to work together to ensure that skill gaps do not arise. This pre-disposes that the gap could have been foreseen and that the employee is capable of benefitting from further training - sadly not always the case.

It could be that the needs of the organisation have changed so much in that time in a way that could not have been foreseen and that existing employees are not mentally, physically or attitudinally able to make the necessary changes, even through training. As all employees must make a full contribution in today's demanding times there is no alternative but to re-organise and re-structure.

A CEO's first duty is to ensure the viability of the organisation (some will argue that it is to return shareholder value but these two can coincide) so carrying dead wood is not an option. A wound left untreated will fester so the sooner the issue is tackled the better for all concerned.

The sacking of any employee must always be done within the laws prevailing and carried out with humanity, fairness and where appropriate, support.

Published on 01/09/2015

Author: Michael Manners

Michael Manners is the founder and principal of Limelight Learning UK who rose to the highest levels of general management through the sales and marketing route in a number of companies.

His first major success in the field of selling was as a sales manager, leading a national team at the age of 26. He consistently ranked in the top 5 of some 50 sales staff, and frequently succeeding in achieving the top position for most sales. He can also justly claim to have taken a business from sales of £350,000 per annum to in excess of £5m.

Michael is also a qualified practitioner in specialised psychometric assessments. He is keen to share his extensive and proven knowledge of sales training and sales techniques.